highlandscapes.co.uk uses PAYPAL as our payment gateway provider We take every precaution with your sensitive information and would like to explain how it works.

Consider how you use your credit card now. At restaurants or department stores or gas stations or the grocery market your credit card is run through a machine (swiped) which carries your credit card information via telephone lines to a credit card processing centre. This is safe because the phone connection is point to point and the transmission is a series of tones and squelches similar to a fax machine's noise.

When you order from a catalogue company you happily recite your credit card information to the clerk. The clerk sends your credit card information over a different telephone line to a credit card processing centre just like above. While this method has been used for years, there are two potential security issues.

Cellular and cordless phones can be accidentally overheard by baby monitors and intentionally overheard by special scanners. You should never use a cellular phone to transmit your credit card information - this has been proven to be unsafe.

People within earshot (like your co-worker in the next cubicle) can sometimes overhear your conversation and easily jot down your sensitive information. This is not intended to cause paranoia in the workplace, but should be considered.

With Highlandscapes you can use our ONLINE SHOPPING BASKET to send us your order. Highlandscapes actually never see your credit card information; we use PAYPAL, a leading online payment gateway provider. When you come to pay for your products you will be transferred to PAYPAL's website to enter your credit card information if you do not already have a PayPal account.

If you are using Netscape or Microsoft Explorer as your browser you will see either an unbroken key or a padlock on your screen, when you come to pay. These symbols tell you that any information you send to us will be "scrambled" using SSL technology. SSL (Secure Socket Layer) uses "Public-Key Encryption" to exchange a session key between you and our server. This session key is used to encrypt (or scramble) your transaction twice - when it is sent and when it is received.

So if someone had the technology to intercept your transmission, they would receive a completely garbled confusion of keyboard characters and computer symbols, like this:
oyugygfnfitfifntitftftf6drddbgommh
rendering the information useless.

Once you have placed your order PAYPAL will notify us electronically that exactly what you have ordered and you will also be sent an electronic confirmation of this.

Now you should be ready to shop online.

Please go through our web-site and shop as normal. When you have finished shopping click "Checkout" and you will be transferred to PAYPAL to fulfil your order and enter your personal information such as name, address, etc. NOTE: It is at this point that our industry leading security will begin.

If you are paying online with a credit card, you will be prompted to enter your account information. After your information is entered, you will submit the information to complete the transaction.

If you have any questions about any aspect of ordering online or offline, please email us your questions at or call us +44 (0)1463 248454

Thank you and happy secure shopping!